Senior Manager, Change Management

1 month ago

Oakland, California, United States Blue Shield of California Full time
About the Role

We are seeking a seasoned Senior Manager, Change Management to lead large-scale transformation initiatives across our enterprise. As a key member of our Change Management team, you will be responsible for developing and implementing change strategies that drive business outcomes and improve our organization's agility.

Key Responsibilities
  • Lead change strategy development for multiple strategic priorities, ensuring alignment with business objectives and stakeholder needs.
  • Own overall change capability development for part of the enterprise, identifying opportunities for improvement and implementing solutions.
  • Coach and advise leaders at the SVP/VP level on change management best practices, leveraging your expertise to drive business results.
  • Establish standards for change management at Blue Shield of California, contributing to lessons learned and engaging with the broader change management community.
  • Establish priorities, set goals, and coach change management talent to ensure successful project delivery.
  • Amplify and accelerate our ability to meet desired business and people outcomes through effective change management practices.
  • Foster organizational agility by engaging with and across the enterprise to adapt to a continually changing environment.
Requirements
  • Master's degree or equivalent experience.
  • At least 10 years of prior relevant experience, with a minimum of 4 years of management experience.
  • Proven experience leading large-scale transformation projects across an entire enterprise, from initiation through sustainment.
  • Certification and fluency in various change models and methodologies, such as Prosci, ACMP, AIM, Kotter, and GE.
  • Functional breadth in multiple related disciplines, including communications, adult learning, leadership development, org design, and design thinking.
  • Diagnostic and research skills to break down complex challenges, identify root causes, and structure targeted recommendations.
  • Cultural awareness and empathy to create solutions with partners and clients that will endure.
About Blue Shield of California

Blue Shield of California's mission is to ensure all Californians have access to high-quality healthcare at a sustainably affordable price. We are transforming healthcare in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

We strive to create a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Our Values
  • Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
  • Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
  • Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

We offer two ways of working: Hybrid and Office.

  • Hybrid – In a business unit-approved office a few times per week, on average.
  • Office – In a business unit-approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require you to meet the office worker classification.
Equal Employment Opportunity

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State, and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status, or disability status and any other classification protected by Federal, State, and local laws.

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