Administrator 2 - Clinical Operations Manager
4 weeks ago
The Administrator 2 serves as the primary administrative liaison for the Division, responsible for the organization, supervision, and management of Division activities. This role leads the Division's effort to continually improve the quality and efficiency of operations, including gathering information on patient perceptions and preferences, and ensuring the successful growth of the Division's program.
Key Responsibilities- Develop and lead the Division's strategic planning process
- Direct supervision of the billing and collections process
- Financial performance monitoring of expenses/revenues, and identifies cost reduction opportunities
- Revenue cycle responsibility, including patient registration, charge collection, insurance statements, payment posting, EOB, collection program, refunds & adjustments
- Develops, implements, and evaluates charge capture policies and procedures
- Directs monitoring of purchase orders for supplies and equipment, checks requests, and Staff Change Notices
- Plans and directs Division's personnel and administrative functions (hiring, termination, disciplinary action, orientation, training, & work performance)
- Develops and implements Dept. & personnel policies & procedures that are consistent with medical center guidelines & meets HCFA, JCAHO, and Corporate Compliance
- Acts as administrative liaison for all managed care activities, including physician credentialing
- Responsible for developing and maintaining a service culture program for the Division in alignment with corporate goals
- Manages & collaborates with physician leadership and management group to facilitate communication of goals, values & strategic plan
- Identifies, develops and implements innovative quality improvement programs and processes
- Bachelor's degree in business
- Eight years' experience in an administrator role with in higher education or healthcare setting
- Excellent organizational and communications skills
- Ability to collect information from various sources and synthesis it into workable reports
- Mathematical abilities in order to prepare budgets and forecasts
- Some statistical analysis using computer software to determine statistical significance, correlation and probabilities for research projects
- Advanced Microsoft Office application (i.e. Excel, Word, Access, and PowerPoint) skills
- Ability to handle several projects concurrently
- Ability to work independently or part of a team
- Strong communication, organization and problem-solving skills, and excellent interpersonal skills
Rush University is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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