Clinical Operations Manager
4 weeks ago
Clinical Coordinator Job Summary
The Roseland Community Hospital is seeking a skilled Clinical Coordinator to oversee the functions of clinical staff in the Department operations. This role requires a strong leader who can facilitate the delivery of healthcare services and assist with staffing needs for the units.
Key Responsibilities:
- Provide unit shift coverage when staffing needs are not meeting minimal guidelines.
- Assist in the development and implementation of staff education, orientation, and specific job-related training for new employees.
- Collect and record data for quality assurance and performance improvement.
- Provide customer service and patient advocacy.
- Plan, schedule, coordinate, make assignments, and establish goals and priorities for nursing and support staff.
- Supervise the assessment, planning, implementation, and evaluation of patient care.
- Ensure clinical services meet accrediting standards for Healthcare Facilities Accreditation Program (HFAP).
- Serve as a resource and mentor in clinical situations.
- Assess available resources, patient unit needs, and assign staffing accordingly.
- Participate in the development of performance evaluations and provide ongoing feedback regarding levels of competency for clinical staff.
- Resolve problems encountered by employees or patients during the assigned shift.
- Assist in the development and implementation of the interview and hiring process.
- Ensure safety and quality improvement standards are followed by all clinical staff.
- Assist with the interpretation of policies and procedures developed by RCH.
- Assist in monitoring departmental budget.
- Maintain personnel productivity at acceptable levels for unit standards.
- Perform full-performance-level professional nursing work and enhance professional growth and development through participation in staff development education, reviewing current literature, in-service meetings, workshops, and research.
Requirements:
- Graduate of an approved School of Nursing with current credentials as a Registered Nurse.
- 2-4 years' nursing experience required.
- A BSN degree preferred.
- Valid State of Illinois Nursing License required.
- CPR certification required. ACLS certification required. PCCN, Telemetry, or Medical Surgical certification preferred.
- Integrity and honesty are required to maintain trustworthiness.
- Excellent interpersonal skills demonstrating understanding and empathy for patients and staff who are difficult and distressed.
- Good team-building skills and manages group processes.
- Good problem-solving skills.
- Decision-making skills are required to make well-informed and objective decisions. Conflict management is required to minimize disagreements, complaints, and grievances.
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