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Supportive Housing Services Coordinator
2 months ago
Position Title: Permanent Supportive Housing Service Coordinator
Department: Housing Services
Reports To: Senior Director of Housing Services & Operations
Position Type: Part-time, non-exempt
Schedule: Up to 20 hours/week, based on funding
Compensation: $23.38 to $25.35 depending on qualifications
Benefits- Medical/Vision/Dental Insurance: Available for qualifying employees based on hours worked.
- 401(k) Retirement Plan: Eligibility begins in the first month after hire date.
- Paid Time Off (PTO): Accrual begins on the first day of employment.
- Volunteer Time Off (VTO): Available in varying amounts based on scheduled hours.
- Holidays: 12 paid holidays annually.
- Other Paid Leave: Includes voting, bereavement, and jury duty leave.
- Workers Compensation: Comprehensive insurance provided.
This role is essential for managing programs and supporting families transitioning from homelessness to stable housing within a supportive environment. The primary objective is to assist families facing multiple challenges in maintaining permanent housing, thereby reducing instances of homelessness. The service coordinator is responsible for delivering culturally sensitive, trauma-informed services and integrating best practices into the program.
Key Responsibilities- Service Coordination:
- Oversee program and service delivery.
- Conduct applicant screenings and coordinate with property management.
- Assist families in understanding program requirements and complete necessary documentation.
- Facilitate individual case planning and monitor progress through regular contact.
- Provide referrals to employment and social services, and assist with basic needs.
- Support families in achieving long-term housing stability.
- Organize community engagement activities for families.
- Ensure compliance with program standards and facilitate inspections.
- Address conflicts among resident families.
- Program Administration:
- Maintain accurate records and reports for clients and funding sources.
- Develop and update program materials and referral lists.
- Collaborate with community partners and other internal programs.
- Participate in staff meetings and training sessions.
- Perform additional duties as assigned.
- Education & Experience:
- Associate's degree or related certification required; Bachelor's degree preferred.
- Two years of relevant experience in social services preferred.
- Experience working with diverse populations, including at-risk individuals and families.
- Bilingual (English/Spanish) preferred.
- Knowledge, Skills & Abilities:
- Commitment to the mission of equitable service delivery.
- Ability to work effectively with diverse populations and in crisis situations.
- Strong organizational and recordkeeping skills.
- Proficient in MS Office and case management software.
- Understanding of housing laws and community resources.
This position is primarily office-based, with responsibilities extending to client residences and community agencies. Frequent local travel is required.
Physical DemandsIncludes a mix of sedentary desk work and light physical activity, with occasional lifting of up to 20 lbs.
