Shift Leader

5 days ago


Memphis, Tennessee, United States Firehouse Subs Full time
Shift Leader Job Description

We are seeking a highly motivated and experienced Shift Leader to join our team at Firehouse Subs. As a Shift Leader, you will be responsible for ensuring the financial success of our location and maintaining the reputation of our company.

Key Responsibilities:

  • Lead a team of employees to deliver high-quality food and drink and excellent customer service.
  • Manage cash and finances, including handling tips and ensuring accurate transactions.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Collaborate with other Shift Leaders and management to achieve business objectives.
  • Provide coaching and feedback to employees to improve performance and achieve goals.

Requirements:

  • Previous leadership experience, preferably in a fast-paced food service environment.
  • Excellent customer service skills and ability to work well under pressure.
  • Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Ability to work a variety of shifts, including weekends and evenings.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

Benefits:

  • Competitive hourly rate and opportunities for advancement.
  • Flexible scheduling and opportunities for overtime.
  • Uniforms and equipment provided.
  • Opportunities for professional development and growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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