Convenience Store Shift Leader

4 days ago


Memphis, Tennessee, United States EZ Stop Full time
Job Title: Shift Leader

EZ Stop is a family-owned convenience store chain that prides itself on providing exceptional customer service in the foothills of the Great Smoky Mountains. We are seeking a motivated and experienced Shift Leader to join our team.

Job Responsibilities:
  • Supervise and coordinate the activities of store employees during your shift
  • Ensure a high level of customer satisfaction through excellent service
  • Handle customer inquiries, concerns, and complaints in a professional manner
  • Maintain store cleanliness, organization, and product presentation
  • Monitor inventory levels and assist with restocking as needed
  • Oversee cash handling procedures, including opening and closing registers
  • Train and mentor new employees, providing guidance and support
  • Implement and enforce company policies and procedures
  • Address any operational issues promptly and effectively
  • Ensure compliance with health and safety regulations
Qualifications & Experience:
  • Previous experience in retail or customer service, preferably in a supervisory role
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to handle multiple tasks simultaneously and work under pressure
  • Detail-oriented with strong organizational skills
  • Proficient in basic math and comfortable handling cash transactions
Benefits:
  • Competitive pay
  • Employee discounts
  • Opportunities for career advancement
  • Comprehensive training programs
  • Health and wellness benefits
  • Paid time off

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, please submit your application.


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