Y Membership Sales and Retention Specialist

2 weeks ago


Lawrenceville, Georgia, United States YMCA Of Metro Atlanta Full time
About the Role

We are seeking an experienced Customer Service Ambassador to join our team at the J.M. Tull Gwinnett Family YMCA. In this role, you will be responsible for delivering exceptional customer service to our members and guests, while also promoting our programs and services.

Responsibilities
  • Main Duties:
  • Provide outstanding customer service to members, guests, and program participants, ensuring a positive experience and promoting membership retention.
  • Collaborate with colleagues to achieve team goals and objectives, contributing to a positive and productive work environment.
  • Develop and maintain a thorough understanding of our programs and services, enabling effective promotion and sales.
  • Communicate with members, guests, and staff in a professional and courteous manner, addressing concerns and resolving issues in a timely and efficient manner.


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