Patient Referral Coordinator
6 days ago
About the Role
LHC Group is seeking a skilled Healthcare Scheduler to join our team. As a key member of our home care and hospice services, you will play a vital role in managing patient referrals and visit schedules.
Key Responsibilities
- Utilize an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
- Process workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitor pending referrals daily and assign licensed professionals and case managers for all start-of-care visits.
- Communicate daily with field staff regarding any visits in late, pending, or incomplete status for resolution as appropriate.
Requirements
- High school education or equivalent.
- Minimum one year of scheduling experience in a healthcare setting using an online scheduling system is preferred.
Skills and Qualifications
- Exceptional organizational, customer service, communication, and decision-making skills are required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
About LHC Group
LHC Group is committed to a culture of diversity, equity, and inclusion and is an equal opportunity employer. We strive to offer benefits that reward the whole individual, including employee wellness programs, flexibility for true work-life balance, holidays, and paid time off, continuing education and career growth opportunities, and company-wide support and resources to help you achieve your goals.
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