Licensed Insurance Customer Service Representative

1 month ago


Quincy, Illinois, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities:
  • Establish and maintain strong customer relationships through proactive communication and follow-up.
  • Provide accurate and timely responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
  • Maintain a high level of productivity and efficiency in a fast-paced environment.

Benefits:
  • Competitive base pay and commission structure.
  • Opportunities for professional growth and advancement within our agency.
  • Access to comprehensive training and development programs.
  • A supportive and collaborative team environment.

Requirements:
  • Active Property and Casualty license.
  • Excellent interpersonal and communication skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Strong organizational and time management skills.
  • Proactive problem-solving and customer service skills.

About Us:
We are a dynamic and growing agency committed to providing exceptional service to our clients. If you are a motivated and licensed professional looking for a rewarding career opportunity, we encourage you to apply.

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