Universal Banker

First Bankers Trust Company is seeking a skilled Universal Banker to serve as a single point of contact for customers, identifying their needs, building relationships, and fulfilling sales, service, and referral needs.

• Promote and represent the bank in a professional and inviting manner to current and potential customers and vendors.
• Identify customer needs and provide bank products and services as solutions to ensure the customer is informed and confident in the bank's offerings.
• Execute banking transactions for customers, including deposits, withdrawals, check cashing, and complete retail support activities.
• Maintain proper cash levels and keep cash secure at all times, accurately balancing the drawer, vault, and ATM, and reporting variations in accordance with bank policy.
• Establish files and records associated with setting up and maintaining personal and business account products and services.
• Ensure efficiency of branch services operations and adhere to policies and procedures.
• Prepare miscellaneous reports and paperwork and conduct audits as necessary.

• Associated degree preferred but not required.
• Exposure to the banking industry preferred but not required.
• Demonstrates aptitude for mathematical and/or financial transactions.
• Demonstrates ability to execute day-to-day work under general supervision.
• Demonstrates strong customer service skills, customer-oriented.
• Demonstrates ability to thrive in a fast-paced environment and multi-task daily job duties.
• Demonstrates ability to address basic working-knowledge related/technical issues and problems, and refers more complex issues to higher-level staff.
• Demonstrates strong written and verbal communication skills.
• Demonstrates strong team collaboration/team work skills, with ability to work in diverse teams and build/maintain positive working relationships.
• Demonstrates flexibility and adaptability.
• Demonstrates ability to interact efficiently with banking software, as well as utilize common office applications including Word, Excel, Outlook, and related applications; willingness to learn new technologies.
• Demonstrates strong problems-solving skills.

This position typically works in a professional office setting. While performing the duties of this job, the employee is regularly required to stand, move from one point to another, and use hands to manipulate, handle, or feel. The employee is frequently required to reach with hands and arms, speak, and hear. The employee will occasionally sit, stoop, lift, kneel, or crouch in the course of completing their job. The employee must occasionally lift and/or move up to 25 pounds.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applications will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.