Member Team Lead
2 days ago
As a Member Team Lead at Sam's Club, you will be responsible for providing exceptional customer service and leading a team of associates to achieve sales and service goals. Your primary focus will be on ensuring member satisfaction by resolving issues and complaints in a timely and professional manner. You will also be responsible for supervising and training associates, managing inventory, and maintaining a clean and organized store environment.
Key Responsibilities:
Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions
Lead and develop a team of associates to achieve sales and service goals
Supervise and train associates on customer service, sales, and operational procedures
Manage inventory, including receiving, stocking, and zoning merchandise
Maintain a clean and organized store environment, including the front-end, sales floor, and back rooms
Requirements:
6 months retail experience, including operating front-end equipment and customer service experience
Must be 18 years of age or older
Preferred Qualifications:
Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
Benefits:
Competitive pay and performance-based bonus awards
Health benefits, including medical, vision, and dental coverage
Financial benefits, including 401(k), stock purchase, and company-paid life insurance
Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Education and Training:
Live Better U, a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart
Hourly Wage Range:
$19.00 to $27.00 per hour
Additional Compensation:
Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances
Premiums may be based on schedule, facility, season, or specific work performed
Multiple premiums may apply if applicable criteria are met
Eligibility Requirements:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
Benefits are subject to change and may be subject to a specific plan or program terms
For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J
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