Customer Service Representative

3 days ago


Brighton, Colorado, United States United Power Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Services Representative to join our team at United Power Inc. As a key member of our Contact Center, you will be responsible for providing exceptional service and support to our members via various communication channels.

Key Responsibilities
  • Provide timely and effective support to members through phone, email, chat, and web requests.
  • Respond to member inquiries, concerns, and complaints in a professional and courteous manner.
  • Process member payments and resolve billing-related issues.
  • Assist with processing of Landlord Agreements and Third-Party Notifications.
  • Troubleshoot reports of outages and enter tickets when reported by members.
  • Perform disconnect and reconnects of meters via remote portal.
  • Assist members with high bill concerns by analyzing usage.
Requirements
  • Bachelor's degree or equivalent experience.
  • Prior customer service or member services experience.
  • Ability to communicate effectively in English.
  • Basic computer skills, including Microsoft Office and data entry.
  • Ability to work in a team environment and collaborate with colleagues.
Working Conditions

This role is performed in an office environment with normal temperature ranges and moderate noise levels.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



  • Brighton, Colorado, United States delucagas Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enviro Gas. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns, and ensuring their overall satisfaction with our products and...


  • Brighton, Colorado, United States Famous Dave's Full time

    **Job Summary**We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Famous Dave's. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.**Key Responsibilities:**Provide...


  • Brighton, Colorado, United States AMANN GROUP Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Amann USA, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for maintaining current and dormant customer accounts, providing full sales support to all Amann USA sales teams, and performing...


  • Brighton, Colorado, United States Mugg & Bopps Convenience Store Full time

    Customer Service RepresentativeMugg & Bopps Convenience Store is a family-owned company with 20 locations throughout mid-Michigan. We are committed to providing fast, friendly service to our customers and being involved in our local communities.Key Responsibilities:Provide exceptional customer service and develop relationships with regular customersWork...


  • Brighton, Colorado, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at LHH Recruitment Solutions. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer service over the...


  • Brighton, Colorado, United States delucagas Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enviro Gas. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns, and ensuring their satisfaction with our products and services.Key...


  • Brighton, Colorado, United States TBK Bank, SSB Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TBK Bank, SSB. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key ResponsibilitiesCustomer...


  • Brighton, Colorado, United States Cullen Hayes - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their...


  • Brighton, Colorado, United States Berkshire Production Supply Full time

    Job DescriptionBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process customer orders,...


  • Brighton, Colorado, United States TalentNest On Demand Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Carstar Ellis Brothers Collision. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and in-personRespond...


  • Brighton, Colorado, United States Toll Brothers Full time

    Toll Brothers Job OpportunityWe are seeking a skilled Construction Customer Care Representative to deliver exceptional warranty service to homeowners in Thornton, Colorado.Key Responsibilities:Collaborate with home customer care teams to resolve issues efficientlyProvide quality service to homeowners, ensuring their satisfaction and loyaltyWork closely with...


  • Brighton, Colorado, United States Ewing Outdoor Supply Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Ewing Outdoor Supply. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our business.Key...


  • Brighton, Colorado, United States Lowe's Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.Key Responsibilities:Customer Service:...


  • Brighton, Colorado, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. As a Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about our products, and recommend the right solutions. You will be expected to promptly resolve any customer concerns and ensure maximum...


  • Brighton, Colorado, United States Natural Grocers Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Representative. As a key member of our Good4U Crew, you will play a critical role in providing exceptional customer service and ensuring a positive shopping experience for our customers.ResponsibilitiesProvide world-class customer...


  • Brighton, Colorado, United States AMANN Group Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at AMANN Group. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our international clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve...


  • Brighton, Colorado, United States Rochester Promotions Firm Full time

    Job DescriptionOverviewThe Telecommunications Customer Support Representative is a key member of our team at Rochester Promotions Firm, responsible for delivering exceptional customer experiences through direct engagement and communication. This role requires a strong ability to build rapport and establish relationships with diverse types of customers,...


  • Brighton, Colorado, United States Once Upon a Child - Brighton, MI Full time

    Become a Part of Our Team at Once Upon a ChildWe are excited to welcome new individuals to our retail team.Once Upon a Child offers a distinctive shopping experience for families aiming to save on children's products. We emphasize quality, safety, and affordability, aligning with the values you hold for your family.We are in search of candidates who can...


  • Brighton, Colorado, United States PIIAC Full time

    Job Title: Commercial Lines Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Commercial Lines Customer Service Representative to join our team at PIIAC. As a key member of our team, you will be responsible for providing exceptional customer service to our commercial clients, ensuring their needs are met and exceeded.Key...


  • Brighton, Colorado, United States Americold Logistics Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Americold Logistics. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring that our customers receive the...