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Customer Service Champion

2 months ago

Pigeon Forge, United States Tacala Full time

Be a Part of Our Dynamic Team at Tacala

Competitive Hourly Rate: $16

Up to $2,000 Bonus Opportunity

Important Note: As a franchisee of Tacala, you will be employed by an independent business owner who sets their own wage and benefit programs.

About the Role:

You will be responsible for providing exceptional customer service with a "Here to Serve" attitude. This includes working in the restaurant drive-thru, taking and processing customer orders, handling multiple payment methods, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Providing friendly and accurate service to customers, team members, and leaders
  • Working effectively in a fast-paced environment and meeting customer needs
  • Collaborating with other team members and receiving coaching from the leadership team
  • Maintaining a clean and organized workspace and adhering to health and safety standards
  • Communicating effectively with customers, team members, and leaders in a positive and respectful manner

Key Behaviors:

  • Being approachable and helpful to customers and colleagues
  • Meeting customer needs and resolving food or service issues
  • Working collaboratively with the team and accepting feedback from leaders
  • Presenting a clean and professional appearance and maintaining good work habits
  • Communicating positively and respectfully with customers, team members, and leaders