Lumberjack Feud Team Member

4 weeks ago


Pigeon Forge, Tennessee, United States Top Concepts Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our Lumberjack Feud Team as a Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and enjoyable experience for our guests, and working collaboratively with fellow team members to meet daily goals.

Responsibilities:
  • Customer Service: Provide an excellent customer service experience during sales transactions and inquiries, ensuring that all guests have a wonderful experience.
  • Teamwork: Work with fellow team members to meet customer needs and daily goals, creating a safe and fun atmosphere.
  • Box Office: Greet each guest and provide an amazing start to the experience, sell tickets and answer questions regarding the pricing and guest services, answer phone calls and make reservations, and be available to sell merchandise before, during, and after the show.
  • Kitchen/Concession: Handle and serve food while complying with food safety guidelines, prep and cook meals for the show and concessions, stock and keep inventory of food and beverages, and process guest transactions at the concession stand.
  • Retail: Interact with guests and ensure they find what they need, process transactions for guests, and keep inventory stocked and organized.
Qualifications:
  • Availability: Must be available to work nights and weekends.
  • Team Player: Strong team player with adaptability, decisive and able to make quick decisions in a fast-paced environment, ability to work flexible schedules/shifts, and previous tourism/entertainment experience is a plus.
  • Benefits: Year-round employment, paid time off, group life insurance, affordable health insurance options, dental insurance, vision insurance, short-term disability, long-term disability, critical illness, voluntary life insurance, term life insurance, accident coverage, free accidental death coverage for entire family, cancer policy, retirement plan, hospital indemnity insurance, free mammograms, emergent life flight membership, identity theft protection, paid parental leave, bereavement leave, major discounts for local attractions, free entry into all Top Concepts Attractions, company scholarship program, and pet insurance.


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