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Healthcare Data Entry Specialist

2 months ago

Rochester, New York, United States TEKsystems Full time

Job Summary:

We are seeking a skilled Healthcare Data Entry Specialist to join our team at TEKsystems. As a Healthcare Data Entry Specialist, you will be responsible for accurately and efficiently processing patient information, responding to customer inquiries, and resolving issues in a timely manner.

Key Responsibilities:

  • Process new patient information and update existing records in a timely and accurate manner.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Work with the billing team to verify patient information and resolve any discrepancies.
  • Research and resolve customer complaints in a timely and efficient manner.
  • Use creative problem-solving skills to resolve complex customer issues.
  • Follow all company policies and procedures to ensure compliance and quality.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer service and data entry preferred.
  • Proficient in electronic documentation and data entry software.
  • Excellent communication and problem-solving skills.

About TEKsystems:

TEKsystems is a leading provider of technology services and solutions. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.