Customer Service Liaison
4 days ago
Overview
Lynn Dobrowsky - State Farm Agent is looking for a dedicated and customer-focused individual to join our team as a Customer Relations Representative. As an essential member of our office, you will have the opportunity to establish meaningful relationships with customers, provide exceptional service, and grow professionally in a dynamic environment.
Salary Information
This part-time position offers a competitive salary plus commission/bonus structure, providing a stable income and opportunities for advancement within our agency.
Job Responsibilities
The primary role of the Customer Relations Representative is to establish and maintain strong relationships with customers, addressing their insurance needs and concerns in a prompt, accurate, and friendly manner. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Additionally, you will use a customer-focused, needs-based review process to educate customers about insurance options and work collaboratively with other team members to achieve common goals.
Requirements
To be successful in this role, you must possess excellent communication skills, both written and verbal, as well as be self-motivated, detail-oriented, proactive in problem-solving, and dedicated to customer service. You should also be able to effectively relate to customers, work in a team environment, and obtain a Property and Casualty license (if not already held).
Benefits
As an employee of Lynn Dobrowsky - State Farm Agent, you will enjoy valuable benefits, including paid time off (vacation and personal/sick days), and growth potential/opportunity for advancement within our agency. Our agency is committed to supporting your professional development and helping you succeed in your career.
Why Choose Us?
Lynn Dobrowsky - State Farm Agent is a dynamic and supportive work environment where you can build a successful career and make a positive impact on people's lives.
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