Case Manager

4 days ago


Worcester, Massachusetts, United States Promises Behavioral Health, LLC Full time
Job Summary

We are seeking a skilled Case Manager to join our team at Promises Behavioral Health, LLC. The successful candidate will be responsible for planning, implementing, and coordinating comprehensive client services during residency and in preparation for continuing care and safe, sober housing after discharge.

Key Responsibilities
  • Perform patient screening, intake, orientation, and assessment
  • Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge
  • Provide at least three individual case management sessions per patient per week; review individualized service plan, update as needed, and document the review in the patient's record
  • Assist patients in developing motivation for recovery and engaging in recovery activities appropriate for the early stages of behavior change
  • Document appropriately within client Medical Record
  • Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports; assist patients with interviews and visits to prospective programs and providers; provide or arrange transportation to interviews
  • Conduct psychoeducational and motivation enhancement groups
  • Attend staff meetings, case conferences and required training to coordinate with the program team and ensure quality of care and continuity in accordance with clinical policy
  • Maintain working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered; and maintain aftercare follow-up system
  • Establish and maintain patient files in accordance with internal, local, state and federal requirements and enter data in computerized and manual admission and discharge systems
  • Conduct toxicology screens as needed
Requirements
  • Bachelor Degree curriculum from an accredited institution, or equivalent combination of education and experience, is preferred
  • Knowledge of and experience with case management, is required
  • Experience with substance abuse, mental health, health, housing, and community support services is required
  • Experience with developing rapport with substance-abusing populations and referral and support systems is strongly preferred
  • Experience managing patient services and computerized and manual records, is strongly preferred
  • Experience complying with internal, local, state and federal requirements and regulations is strongly preferred

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