Case Manager Advocate

2 weeks ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Title: Case Manager Advocate

We are seeking a skilled Case Manager Advocate to join our team at UMass Memorial Health. As a Case Manager Advocate, you will work closely with adult survivors of domestic violence, providing case management, education, and advocacy services to support their recovery and well-being.

Key Responsibilities:
  • Provide case management services to clients of the Victim Services Program, including planning and participation in community outreach and events.
  • Offer court accompaniment and guidance through the legal process, ensuring clients receive the support they need.
  • Obtain referrals and assist in the formation of groups, providing a safe and supportive environment for clients to share their experiences.
  • Maintain clinical records and complete paperwork in a timely manner, ensuring accurate and up-to-date information.
  • Work to provide consultation to agency staff, clients, and other community agencies, promoting collaboration and best practices.
  • Refer clients for services and advocate for their needs, ensuring they receive the support and resources they require.
Requirements:
  • Bachelor or Master's degree in psychology or human services, preferably with experience in case management and domestic violence support.
  • Proficiency in case management, including knowledge of legal protocol and court proceedings.
  • Ability to communicate effectively with consumers, peers, and other professionals, demonstrating empathy and understanding.
  • Knowledge of domestic violence, abuse, trauma, and community agencies that may assist clients, ensuring a comprehensive understanding of the issues.
  • Computer competency skills, including proficiency in clinical outreach, design, and implementation.
What We Offer:

As a Case Manager Advocate at UMass Memorial Health, you will have the opportunity to make a meaningful difference in the lives of adult survivors of domestic violence. Our team is dedicated to providing exceptional patient care, academic excellence, and leading-edge research, making us a premier health system in Central Massachusetts.

We are committed to creating an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors. If you share our Standards of Respect and are passionate about supporting survivors of domestic violence, we encourage you to apply for this rewarding opportunity.


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