Pharmaceutical Sales Customer Engagement Specialist
2 weeks ago
Otsuka America Pharmaceutical, Inc. is seeking a skilled Pharmaceutical Sales Customer Engagement Specialist to join our team. As a key member of our customer engagement team, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Develop and execute customer engagement strategies to meet business objectives
- Build and maintain strong relationships with healthcare providers, payers, and other key stakeholders
- Provide clinical and product expertise to customers, addressing their needs and concerns
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Conduct proactive outreach to customers on topics such as product access, on-label information, and established guidance on patient care
- Minimum 2 years of pharmaceutical or medical device sales experience
- Reside within commutable distance of 50 miles of the primary city in the sales territory
- Strong clinical knowledge and ability to communicate complex information
- Excellent communication and interpersonal skills
- Ability to work in an ambiguous environment and adapt to change
- Previous cross-functional industry experience in commercial life sciences
- 4 or more years of experience working in a sales role with HCPs
- Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
- Proven track record in coaching, training, and mentoring peers
- Accountability for Results
- Strategic Thinking & Problem Solving
- Patient & Customer Centricity
- Impactful Communication
- Respectful Collaboration
- Empowered Development
Otsuka is an equal opportunity employer and welcomes applications from diverse candidates. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation. Please contact our Accommodation Request team for more information.
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Baltimore, Maryland, United States Otsuka Full timeJob Title: Pharmaceutical Sales Customer Engagement SpecialistOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement Specialist to join our team. As a key member of our sales team, you will be responsible for developing and executing customer engagement strategies to drive business growth and improve patient...
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Baltimore, Maryland, United States Otsuka Full timeJob SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement Specialist to join our team. As a key member of our customer engagement team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesDevelop and execute customer engagement...
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