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Truck Engine Product Support Sales Representative

4 weeks ago

Pensacola, Florida, United States Thompson Tractor Full time
Job Summary

The Truck Engine Product Support Sales Representative will be responsible for driving the growth of truck service sales across all locations in their territory. This role requires direct sales calls to prospective customers in the heavy-duty truck market, working closely with other sales representatives to develop and sell service in their respective territories. The primary focus of this position is to maximize total truck service sales.

Key Responsibilities
  • Maximize service sales in assigned territory
  • Coordinate service customers to TTCO service shops
  • Assist other sales representatives in selling service sales
  • Develop and sell Customer Support Agreements and maintenance programs
  • Maintain accurate customer data records
  • Assist in collection of past due invoices
  • Monitor and report product performance and competitive activity
  • Provide liaison support between customer, TTCO, and our vendors
  • Establish and maintain personal working relationships with customers
  • Follow up on past repairs to ensure customer satisfaction
  • Negotiate mutually agreeable settlements on customer complaints

Thompson Tractor is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.