Lead Utilities Meter Technician

2 weeks ago


Boynton Beach, Florida, United States City of Boynton Beach, FL Full time

Salary:
$54, $81,900.62 Annually

Job Type:
Full Time

Job Number:
Department: Utilities
Division: Utilities - Meter Reading

FLSA:

Non-Exempt

Purpose of Classification:
The primary objective of this role is to supervise and assist field personnel in the mechanical repair and upkeep of water meters, while addressing various customer inquiries related to their water accounts and utility billing processes.

Essential Functions:
The following responsibilities are representative of the tasks performed in this classification:

  • Provide on-site guidance and technical support to junior technicians.
  • Coordinate and oversee work activities for both routine and complex tasks, ensuring effective organization and prioritization.
  • Utilize software to generate reports for high bill investigations and other issues within the automated meter reading infrastructure (AMI).
  • Conduct quarterly maintenance on Tower Gateway Base stations and address any issues that arise.
  • Lead team projects including meter testing, installation, and maintenance of large meters (3" and above).
  • Ensure proper documentation and reporting of field assignments to supervisors.
  • Maintain a thorough understanding of relevant policies and AWWA regulations.
  • Oversee contractors during large meter installations and other related projects.
  • Ensure the safe use of equipment and adherence to safety protocols.

Minimum Qualifications:
High School Diploma or equivalent; Five (5) years of experience in customer service, water meter maintenance, and advanced meter reading infrastructure (AMI); experience with related software and hardware; confined space training; and a valid State of Florida Driver's license (or obtain within fourteen (14) days of hire).

PREFERRED QUALIFICATIONS:
State of Florida Level III Water Distribution License.

Communication Competencies:
Ability to compile and transcribe data according to established guidelines, provide guidance regarding procedures, and operate various tools and equipment effectively.

Knowledge, Skills, and Abilities:
Knowledge of safe work practices, ability to monitor supply needs, ensure compliance with departmental policies, and perform inspections to guarantee work quality.

Full-time employees are eligible for a comprehensive benefits package that includes health insurance, dental insurance, retirement plans, paid leave, and various wellness programs.



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