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Pharmacy Technician for Refill Services

2 months ago


Boynton Beach, Florida, United States Optum Full time
Company Overview:

Optum is a worldwide organization dedicated to providing healthcare solutions, leveraging technology to assist millions in achieving healthier lifestyles.

The contributions you make with our organization will significantly enhance health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources necessary for their well-being.

Here, you will discover a culture driven by diversity and inclusion, talented colleagues, comprehensive benefits, and opportunities for career advancement.

Come and make a difference in the communities we serve as you help us promote health equity on a global scale.


Key Responsibilities:


1. Process prescriptions from intake to completion while ensuring accuracy of member/patient information.
2. Serve as a liaison between patients, pharmacists, and healthcare providers.
3. Communicate effectively via phone and electronic methods with patients, physicians, and other healthcare professionals.
4. Conduct refill assessments, gather payment details, and coordinate delivery logistics for treatments in outpatient facilities.
5. Access, input, and retrieve prescription and medical/lab data from the computer system.
6. Verify medication reimbursement eligibility and address any rejected claims.
7. Manage prescription refills and assess supply requirements related to various therapies.
8. Resolve customer inquiries, ensuring accurate information is provided.
9. Multitask and manage communications from various business partners to ensure patient-centered quality care.
10. Adhere to all State and Federal regulations and Pharmacy Policies and Procedures, maintaining HIPAA compliance and confidentiality standards.
11. Collaborate with the team to promptly address all compounding needs.
12. Engage in ongoing training related to sterile compounding.


Qualifications:


Required:
- High School Diploma or GED (or higher)
- OR 4+ years of experience as a Pharmacy Technician
- Active and unrestricted Pharmacy Technician license in the State of Florida
- Intermediate proficiency with Windows PC applications and ability to learn complex computer systems
- Capability to stand, walk, and lift up to 30 lbs.

Preferred:
- National Pharmacy Technician Certification (PTCB)
- Previous experience in Home Infusion
- Experience in pharmacy/prescription data entry.

At Optum, our mission is to empower individuals to lead healthier lives and enhance the effectiveness of the health system for everyone. We believe that every individual, regardless of race, gender, sexuality, age, location, or income, deserves the opportunity to achieve their healthiest life.

We are committed to addressing health disparities and improving health outcomes, reflecting our mission in our enterprise priorities.


Diversity Commitment:

Optum is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum maintains a drug-free workplace. Candidates must pass a drug test prior to employment.