Retail Sales Associate
3 days ago
This role is ideal for individuals who possess excellent customer service skills and are passionate about delivering exceptional experiences to customers.
About the Role:
We are seeking a Part-Time Sales Associate to join our team in Los Angeles, CA. As a customer service specialist, you will be responsible for exceeding customer expectations by listening to their needs, finding products that meet those needs, and providing in-depth product information. You will also be required to maintain brand and operational standards, manage customer needs proactively, and exceed expectations by utilizing the U.N.I.Q.L.O. service standard.
Key Responsibilities:
- Meet and exceed sales goals
- Maintain visual merchandising standards and ensure a clean store environment
- Proactively manage customer needs and exceed expectations by utilizing the Uniqlo Fundamental Principles and standard phrases
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size runs
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow company policies and procedures & notify management of any infractions
- Strong communication skills
- Ability to calculate figures and amounts such as discounts and percentages
- Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
- Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
- High School Diploma or G.E.D., or 6 months retail or related experience
- Average 12 or more hours per week based on business seasonality
- Open availability on weekends (religious exemptions will be considered)
- Employee Assistance Program
- Sick & Wellness Time Off
- 30% Employee Merchandise Discount
- Employee Referral Bonus Commuter benefits
6600 CA-27 Unit 87, Canoga Park, CA 91303
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