Retail Sales Associate

4 weeks ago

Los Angeles, California, United States Goodwill Southern California Full time
Job Summary

Goodwill Southern California is seeking a highly motivated and customer-focused Retail Associate to join our team. As a Retail Associate, you will play a critical role in delivering exceptional customer service, maintaining a clean and organized store environment, and communicating the Goodwill mission to our customers and donors.

Key Responsibilities
  • Provide excellent customer service by engaging with each customer and donor, while presenting a friendly and cooperative attitude.
  • Perform accurate Point of Sale (POS) and cash handling procedures.
  • Communicate the Goodwill mission and values to our employees, customers, and donors.
  • Receive and accurately record donations using technology.
  • Sort, clean, process, and price donated goods, following company standards.
  • Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
  • Load and unload trucks and perform necessary cleaning and janitorial work.
  • Work flexible shifts, including nights, weekends, holidays, and overtime when needed.
Requirements
  • Ability to read, speak, and write Basic English.
  • Ability to operate a cash register, personal computer, and other technology necessary to complete assigned activities.
  • Ability to share Goodwill's purpose with customers or donors and ask for monetary donations.
  • Ability to work with a diverse team.
  • Some retail and sales experience is helpful.
  • Punctual and dependable attendance.
  • Free from alcohol and drug abuse.
  • Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
  • Adheres to Goodwill's values of Respect, Integrity, Service, and Excellence.
Equal Employment Opportunity

Goodwill Southern California is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to a policy of equal employment opportunity for applicants and employees, and employment decisions will comply with all applicable laws prohibiting discrimination in employment.

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