Retail Sales Associate

1 week ago

Los Angeles, California, United States Los Angeles Philharmonic Association Full time

{"Job Title": "Retail Sales Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the LA Philharmonic Store, located inside the iconic Walt Disney Concert Hall. As a frontline team member, you will deliver superior customer service by combining sales skills and product knowledge in the day-to-day retail operations.", "Responsibilities": "• Customer Engagement: Greet customers, initiate conversations, and interact in a helpful way to encourage sales and build connections.• Brand Ambassador: Represent the organization’s musical mission and values by connecting customers to products that enhance their concert experience.• Cashiering: Operate the point-of-sale system and other store technologies to ensure a smooth and efficient shopping experience.• Product Flow: Assist with inventory distribution, product labeling, organization, and reporting.• Information: Accurately respond to questions about performances, programs, and venues and proactively seek answers to inquiries when necessary.• Visual Merchandising: Collaborate with the team to restock, maintain merchandise displays and back stock, and clean displays as needed.• Special Events: Assist with retail operations during special events.• Other duties as assigned.", "Requirements": "• Outgoing, enjoys working with the public and thrives as part of a sales team, demonstrating strong customer engagement skills.• Prior retail sales experience with point-of-sale system is required.• Excels in a dynamic, fast-paced environment, consistently providing reliable and accurate information while showing initiative.• Flexible schedule with the ability to work nights, weekend, and holidays as scheduled at Walt Disney Concert Hall.• Experience in retail sales, especially in music, art, accessories, and gifts, is a plus.• Ability to lift and carry up to 30 lbs, stand for 4+ hours, walk, pull weighted carts of 30+ lbs, and bend/stretch as needed.• Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and within interactions with the surrounding community is a must.• Secondary language fluency preferred.", "Additional Information": "The Los Angeles Philharmonic Association is an equal opportunity employer and welcomes applications from diverse candidates. The Association does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.", "Relationships": "Reports To: Director, Retail Services, Operations Manager, Retail Services"}

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