Public Experience Liaison

2 weeks ago


Port Townsend, Washington, United States City of Port Townsend Full time
Job Summary

We are seeking a highly skilled and customer-focused Public Experience Liaison to join our team at the City of Port Townsend. As a key member of our staff, you will provide exceptional customer service and administrative support to our residents, visitors, and staff.

Key Responsibilities
  • Provide in-person public information and customer service to residents, visitors, and staff.
  • Support utility bill payment procedures and answer customer questions.
  • Process and code invoices, handle departmental paperwork, and maintain records.
  • Utilize technology to increase efficiency and the customer experience.
  • Work collaboratively in a team environment and maintain a high level of accuracy and attention to detail.
Requirements
  • High School diploma or GED.
  • Three years' experience performing administrative office tasks, including customer service, cash handling, billing, correspondence preparation, file management, and recordkeeping.
  • Demonstrated proficiency in computer operating systems and Microsoft Office Suite products.
Preferred Qualifications
  • Five years' experience performing administrative office tasks.
  • Experience using Springbrook and SmartGov software systems.
Working Conditions

Duties are performed primarily in an office environment with sitting for long periods of time. The noise level in the work environment is usually moderately quiet. May be required to deal with upset customers.



  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryThis is a unique opportunity to lead the engineering department in the charming city of Port Townsend, Washington. As the Deputy Public Works Director/Engineering Services Manager, you will be responsible for managing the development and implementation of Public Works projects and the stewardship of City infrastructure, working towards a...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryThis is a unique opportunity to lead the engineering department in the charming city of Port Townsend, Washington. As the Deputy Public Works Director/City Engineer, you will be responsible for developing and implementing public works projects and ensuring the stewardship of the city's infrastructure. Your expertise in civil engineering principles...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryThis is a unique opportunity to lead the engineering department in the charming city of Port Townsend, Washington. As the Deputy Public Works Director/City Engineer, you will be responsible for developing and implementing public works projects and ensuring the stewardship of the city's infrastructure. Your expertise in civil engineering principles...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryThe City of Port Townsend is seeking a highly motivated and detail-oriented Seasonal Maintenance Worker to join our Streets/Stormwater/Sewer team. As a key member of our public works department, you will be responsible for performing a variety of tasks to maintain safe and attractive streets, parks, and City facilities.Key...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryAs the Deputy Public Works Director/City Engineer, you will play a key role in shaping the future of Port Townsend's infrastructure and transportation systems. This is a unique opportunity to leverage your engineering expertise to drive sustainable development and improve the quality of life for our community.Key ResponsibilitiesDevelop and...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a highly skilled Project Accounting Specialist to join our team at the City of Port Townsend. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our Public Works Department.Key ResponsibilitiesPerform a variety of tasks supporting the Public Works Department in the accounting and...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a highly skilled Project Accounting Specialist to join our team at the City of Port Townsend. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our Public Works Department.Key ResponsibilitiesPerform project administration tasks, including setting up and maintaining project records and...


  • Port Angeles, Washington, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager - Self Storage to join our team at Public Storage. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our self-storage facilities.Key ResponsibilitiesCustomer Service:...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Maintenance Worker to join our Streets/Stormwater/Sewer division of the City of Port Townsend Public Works Department.Key ResponsibilitiesPerform a variety of tasks including maintenance of park facilities, janitorial duties in public buildings, repair work to streets, wastewater...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a Seasonal Maintenance Worker to join our Streets/Stormwater/Sewer division of the City of Port Townsend Public Works Department.Key ResponsibilitiesMaintain safe and attractive streets, parks, and City facilities for residents, visitors, and staff.Perform a variety of tasks including maintenance of park facilities, janitorial...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryThe City of Port Townsend is seeking a highly motivated and detail-oriented Seasonal Maintenance Worker to join our Streets/Stormwater/Sewer division. As a key member of our team, you will be responsible for performing a variety of tasks to maintain safe and attractive streets, parks, and City facilities.Key ResponsibilitiesPerform routine...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Maintenance Worker to join our team in the Streets/Stormwater/Sewer division of the City of Port Townsend Public Works Department.Key ResponsibilitiesPerform a variety of tasks including maintenance of park facilities, janitorial duties in public buildings, repair work to various...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    About the RoleThe City of Port Townsend is seeking a skilled and dedicated individual to join our Public Works Department as a Parks Maintenance Worker, Operator I, or Operator II. This is an exciting opportunity to work in a dynamic team environment and contribute to the maintenance and upkeep of our city's parks and recreation facilities.Key...

  • Library Assistant

    4 weeks ago


    Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Library Page to join our team at the City of Port Townsend Public Library. As a Library Page, you will play a vital role in maintaining the library's collection and providing excellent customer service to patrons.Key ResponsibilitiesCollection Maintenance: Shelving, sorting, filing, and...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    About the RoleThe City of Port Townsend is seeking a skilled Parks Maintenance Worker to join our team in the Public Works Department. This is an exciting opportunity to work in a dynamic environment and contribute to the maintenance and upkeep of our parks and recreation facilities.Key ResponsibilitiesConduct routine maintenance and repair work on park...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job OpportunityWe are seeking a highly skilled and motivated individual to join our team as a Civil Engineer or Project Manager in the Public Works Engineering division.The successful candidate will be responsible for the development and implementation of Public Works projects, as well as the stewardship of city infrastructure, working towards a sustainable...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job OpportunityThe City of Port Townsend is seeking a highly skilled professional to join our Public Works Engineering division. As a Civil Engineer or Project Manager, you will play a crucial role in the development and implementation of public works projects, ensuring the stewardship of city infrastructure and working towards a sustainable future.Key...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryThe City of Port Townsend is seeking a highly skilled and physically fit individual to fill the role of Seasonal Maintenance Worker for Streets/Stormwater/Sewer Operations. This position will be responsible for performing a variety of tasks related to the maintenance and upkeep of the city's streets, parks, and stormwater systems.Key...


  • Port Townsend, Washington, United States City of Port Townsend Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Seasonal Maintenance Worker to join our team in the Streets/Stormwater/Sewer division of the City of Port Townsend Public Works Department.This is a full-time seasonal position that will last six months, with the possibility of extension. The successful candidate will assist our regular work...

  • Public Works Director

    4 weeks ago


    Port Angeles, Washington, United States Prothman Full time

    Job SummaryThe City of Port Angeles is seeking a highly skilled and experienced Public Works & Utilities Director to lead the Public Works and Utilities Department. As a key member of the city's management team, the successful candidate will be responsible for managing and directing the work of the department, which includes Engineering Services, Street...