Insurance Agency Customer Service Specialist

3 weeks ago


Wheaton, Illinois, United States Jon Mock - State Farm Agent Full time
About the Role

As a Customer Relations Representative with Jon Mock - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.

We are seeking a motivated and empathetic team member who can enhance their career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members they support.

This is a great opportunity for driven and sales-minded individuals who want to take their career to the next level.

Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records.
  • Collaborate with other departments to ensure customer satisfaction.
Qualifications
  • Strong communication and problem-solving skills.
  • Experience in customer service or a related field.
  • Ability to work in a fast-paced environment and handle high-stress situations calmly.
Benefits
  • Competitive salary: $50,000 - $70,000 per year.
  • Bonus based on performance.
  • Flexible schedule.
  • Paid time off.
  • Opportunity for advancement within the company.
  • Training and development opportunities.


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