Branch Manager

4 weeks ago


Orlando, Florida, United States Orlandol Credit Union Full time
Job Summary:

As a key member of the Orlando Credit Union team, the Branch Manager will play a vital role in driving business growth and delivering exceptional member service. This dynamic leader will oversee the day-to-day operations of the branch, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Lead and manage a team of branch employees to achieve sales and service goals.
  • Develop and implement strategies to drive business growth and improve member satisfaction.
  • Oversee the management of branch operations, including staffing, scheduling, and budgeting.
  • Collaborate with other departments to ensure seamless integration of services and effective communication with members.
  • Monitor and analyze key performance indicators to identify areas for improvement and implement changes as needed.
  • Provide coaching and development opportunities to branch employees to enhance their skills and knowledge.
  • Ensure compliance with all regulatory requirements and credit union policies and procedures.

Requirements:
  • 3-5 years of experience in a leadership role, preferably in the financial services industry.
  • Proven track record of driving business growth and improving member satisfaction.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Ability to analyze data and make informed decisions.
  • Knowledge of credit union operations and regulatory requirements.

Working Environment:
The Branch Manager will work in a fast-paced, dynamic environment with a team of dedicated professionals. The ideal candidate will be able to work effectively in a team, communicate clearly and concisely, and adapt to changing priorities and deadlines. The Branch Manager will be required to work a non-traditional schedule, including evenings and weekends, as needed.
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