Mortgage Loan Associate

1 month ago

Orlando, Florida, United States Lovera Home Loans Full time
Job Overview

We are seeking a highly motivated and organized Loan Partner to join our team at Lovera Home Loans. As a key member of our mortgage team, you will play a crucial role in helping our applicants get mortgage-ready and supporting them throughout the loan process.

Key Responsibilities
  • Sales Management & Coaching:
    • Develop and implement sales strategies to meet branch and company goals
    • Provide ongoing coaching and training to loan officers to enhance their sales skills and product knowledge
    • Monitor and evaluate loan officers' performance, providing feedback and development plans
    • Conduct regular sales meetings to motivate and inform the team about new products, policies, and market trends
  • Loan Origination:
    • Manage the end-to-end loan origination process, including application intake, documentation, underwriting, and closing
    • Ensure compliance with all regulatory requirements and company policies
  • Referral Partner Management:
    • Build and maintain strong relationships with referral partners to drive business growth
    • Develop strategies to expand the referral partner network
    • Provide exceptional service to referral partners, addressing their needs and concerns promptly
  • Operational Support:
    • Assist the Branch Manager in the overall management of branch operations
    • Ensure efficient and effective branch processes and workflows
    • Support the implementation of new technologies and systems to enhance productivity
  • Leadership & Development:
    • Serve as a role model and leader within the branch, promoting a positive and collaborative work environment
    • Foster a culture of continuous improvement and professional development
    • Assist in recruiting, hiring, and onboarding new loan officers and staff members
  • Customer Service:
    • Ensure a high level of customer satisfaction by providing excellent service throughout the loan process
    • Address customer inquiries and resolve issues in a timely and professional manner
Requirements
  • NMLS license is not required, but is preferred
  • Excellent customer service and communication skills and willingness to go above and beyond for customers and team
  • College degree in finance or banking preferred. High school diploma or equivalent required
  • Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
  • At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant

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