Clerical Operations Assistant

3 weeks ago


Irvine, California, United States Johnson Service Group Full time

Job Title

Clerical Operations Assistant

About the Company

Johnson Service Group is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We strive to provide world-class service to our clients and candidates, with a focus on empowering people, helping our clients reach their goals, and hiring motivated individuals.

Job Description

We are seeking a detail-oriented Clerical Operations Assistant to join our team at Johnson Service Group. This role involves providing administrative support to the claims department by preparing claim receipts, correspondence, and other related tasks. As a Clerical Operations Assistant, you will work closely with the Supervisor, Claims Operations to ensure timely processing of claims and maintain high standards of productivity.

Responsibilities

  • Review and sort incoming mail for distribution to outside vendors or internal personnel
  • Prescreen, prepare, and scan documentation for distribution to examiners
  • Organize, log, and process special handling checks according to clients' specified requirements
  • Serve as daily support for the company receptionist
  • Pre-process medical and dental claims
  • Review and post claim payment information from outside vendors as needed

Requirements

  • High school diploma or equivalent and 1-3 years of business experience with knowledge of generally accepted procedures
  • Knowledge of health care eligibility and billing procedures, including HIPAA
  • Proficient computer skills with Word, Excel, and Outlook, with the ability to develop strong proficiency working with proprietary healthcare systems
  • Excellent customer service skills, with the ability to communicate effectively via email and telephone
  • Ability to research and resolve technical issues and client problems with minimal direction

Benefits

As a member of our team, you can expect a competitive salary, medical, dental, vision, life insurance options, paid time off, sick time, 401(k), weekly pay, and more. We also offer opportunities for growth and development within the company.

Estimated Salary: $45,000 - $55,000 per year (based on location and experience)



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