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Business Development Manager

2 months ago

Glen Allen, Virginia, United States Massage Envy Franchising, LLC Full time
**Leadership Opportunity at Massage Envy Franchising, LLC**

We are seeking a highly skilled and experienced professional to lead our operations team and drive business growth at Massage Envy Franchising, LLC.

**Key Responsibilities**
  • **Lead a High-Performing Team**: Manage a team of professionals and oversee the day-to-day operations to achieve success in their careers and personal goals.
  • **Develop and Implement Business Strategies**: Create and execute plans to drive performance and growth in each functional area of the business, including sales, marketing, and customer service.
  • **Staffing and Talent Development**: Monitor staffing levels and ensure all positions are staffed appropriately to meet business needs, and coach and develop underperforming team members to improve sales and service expectations.
  • **Compliance and Risk Management**: Ensure compliance with state, federal, and company regulations regarding licensure, training, and documentation, and identify opportunities for improvement.
  • **Customer Service and Experience**: Facilitate customer service issues and identify opportunities for improvement, and promote a culture of exceptional customer service.
  • **Business Growth and Development**: Promote and implement new products, services, and initiatives to drive business growth, and manage payroll entry and inventory management to ensure accuracy and profitability.
  • **Performance Coaching and Development**: Host regular performance coaching sessions to address concerns and celebrate successes, and provide feedback and coaching to team members to improve performance.
**Requirements**
  • **Strong Leadership and Analytical Skills**: Strong analytical, leadership, and communication skills, with a comprehensive understanding of Profit & Loss statements.
  • **Technical Skills**: Proficiency in Microsoft Word, Excel, and PowerPoint, and strong communication and people skills.
**Benefits**
  • **Competitive Compensation Package**: Competitive compensation package including base salary, commissions, and bonus opportunities.
  • **Excellent Benefits**: Excellent medical plans, dental and vision insurance, paid time off, and comprehensive 401k package.
  • **Professional Development Opportunities**: Opportunities for professional development and growth, including training and education programs.