Food Service Operations Manager
2 weeks ago
De Novo HR Consulting is excited to announce an opportunity for a Food Service Operations Manager to oversee our dynamic team. If you are passionate about fostering a positive workplace culture and possess an entrepreneurial mindset, this role may be the perfect fit for you.
The Food Service Operations Manager will be accountable for the daily management of our take-out establishment, ensuring that:
(a) all operations adhere to company and health department regulations,
(b) exceptional quality products and services are consistently provided to our valued customers,
(c) a top-tier employee experience is cultivated for all team members, and
(d) strong community relations are maintained.
Key Responsibilities Include:
- Ensure a welcoming and accurate guest experience, aligning activities with company and health standards.
- Promptly greet and assist guests, clearly explaining menu selections to facilitate smooth ordering.
- Collaborate with management to promote the restaurant and engage with local businesses to boost traffic.
- Recruit, manage, and motivate restaurant staff. Organize employee schedules to guarantee shifts are filled with trained and enthusiastic team members who embody the brand's values.
- Provide ongoing training and mentorship for both new and existing staff, including cross-training to enhance service consistency.
- Support team members during peak times to ensure operational efficiency and service excellence.
- Oversee maintenance and servicing of restaurant equipment and supplies.
- Maximize point-of-sale system capabilities.
- Manage daily financial transactions.
- Control financial performance by adhering to cash management protocols, overseeing inventory, and managing labor expenses.
- Prepare and submit required reports on a daily, weekly, monthly, and quarterly basis. Communicate with ownership regarding significant developments and opportunities.
- Assist with various business needs as required.
Ideal Candidates Will Have:
- An entrepreneurial mindset with a strong sense of ownership.
- A high school diploma or equivalent.
- A minimum of 3 years of experience in a managerial role within the food service industry, preferably in a quick-service environment.
- A solid understanding of health and safety regulations in the food and beverage sector.
- A customer-focused approach with a desire to lead by example and inspire others.
- Experience in sales and marketing is advantageous.
- Familiarity with Clover POS systems is a plus.
- Experience in catering services is beneficial.
- Strong verbal communication skills and active listening abilities.
- The capacity to thrive in a fast-paced, physically demanding environment with frequent interruptions.
- A willingness to assist with various tasks and cover shifts as necessary.
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