Restaurant Operations Manager
7 days ago
At Checkers & Rally's, we strive to be the first choice for our guests and employees. As a member of our Corporate Field Operations team, you will play a crucial role in achieving this goal by executing the restaurant plan, driving sales and profits, and providing exceptional guest and team service.
Key Responsibilities- Meet budgeted sales and profits by managing all aspects of the P&L
- Analyze data to develop and execute plans to improve sales and profits, and increase restaurant service and efficiency
- Determine staffing needs and hire the right candidates for the right position
- Ensure shifts are properly staffed to guarantee consistent operations and guest satisfaction
- Train team members and managers on operations, policies, and procedures, and guest service
- Identify and respond to complaints and policy and procedure violations
- Provide regular feedback and coaching to employees on their performance
- Ensure the restaurant is a safe, clean, and fun environment for employees and guests
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong verbal and written communication skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
- Operations Excellence: Our team expects and delivers nothing but the best
- Training & Development: We bring out the best by ensuring everyone gets well-trained
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
- Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses and incentives, like our all-expenses-paid annual cruise
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