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Participant Care Associate
2 months ago
POSITION: PARTICIPANT CARE ASSOCIATE (PCA)
The Participant Care Associate (PCA) plays a vital role in delivering essential support services to participants in various settings, including their homes, community environments, and during transportation to appointments. This position operates under the guidance of the Center Manager and/or Team Lead/Home Care Coordinator, ensuring that each participant receives personalized care as outlined in their individual Care Plan.
KEY RESPONSIBILITIES:
- Conduct initial and ongoing assessments to develop a tailored PCA plan of care.
- Assist in providing both physical and emotional support to elderly participants, fostering comfort and well-being.
- Encourage independence and self-reliance among participants and their families.
- Execute a variety of care tasks as specified in the participant's Care Plan, including:
- Personal hygiene assistance
- Support with daily activities
- Meal preparation and feeding assistance
- Toileting support and incontinence management
- Basic medical treatments
- Shopping and errands
- Medication reminders
- Laundry and housekeeping
- Transportation for appointments
- Maintain accurate and timely documentation of services provided during each visit.
- Report any customer service issues or deviations from the care schedule to the supervisor.
- Respond to emergencies in accordance with established protocols.
- Adhere strictly to the defined scope of practice.
WORKING CONDITIONS:
- Variable working conditions with potential exposure to communicable diseases and cleaning chemicals.
- Regular supervision by the RNCM to evaluate participant satisfaction and PCA performance.
- Driving is required within the designated service area, necessitating reliable transportation and a valid driver's license.
- Physical demands include the ability to assist with patient mobility and the capacity to lift up to 40 pounds.
- Flexibility in participant assignments may be necessary based on changing needs.
QUALIFICATIONS:
- High School diploma or GED is required.
- Valid driver's license and current CPR certification are mandatory.
- Preferred candidates will have certification in a relevant field and at least one year of experience working with elderly or frail populations.
- Completion of a formal training program in Direct Care, Nurse Assistant, or similar is required.
- Participation in ongoing training and competency evaluations is essential.
- Ability to work effectively with diverse populations and demonstrate respect for all participants.
- Strong problem-solving skills and the ability to adapt to changing circumstances are crucial.
