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Dining Room Operations Manager

2 months ago

Stamford, Connecticut, United States Dig Inn Full time
About the Role

As a Dining Room Manager at Dig Inn, you will be the face of hospitality, leading by example and driving our team to deliver outstanding service. If you're a people person with a passion for creating memorable experiences, we want to hear from you.

Key Responsibilities
  • Lead by Example: Set the tone for exceptional customer experiences and lead the front-of-house team to deliver outstanding service.
  • Drive Sales: Focus on upselling and creating memorable experiences through at-register interactions and table-side conversations.
  • Menu Expertise: Maintain comprehensive knowledge of the menu, products, and restaurant details to provide expert recommendations and answer guest questions.
  • Team Management: Build strong relationships with guests, team members, and local community to create a loyal following and drive business growth.
  • Event Participation: Participate in special events, marketing, and training initiatives to stay up-to-date on industry trends and best practices.
Requirements
  • Customer Focus: Passion for delivering exceptional customer experiences and creating memorable moments.
  • Leadership Skills: Natural leadership ability, with a talent for motivating and inspiring teams to achieve their best.
  • Organizational Skills: Highly organized, with a focus on maintaining high standards of cleanliness and organization.
  • Problem-Solving Skills: Creative problem-solver, with a talent for thinking on your feet and finding innovative solutions.
  • Communication Skills: Strong communicator, with excellent verbal and written skills.
  • Teamwork: Team player, with a willingness to support and collaborate with colleagues to achieve shared goals.