Customer Success Engineer
5 days ago
We are seeking a highly skilled Customer Success Engineer to join our team at Palo Alto Networks. This role is responsible for providing deep product-level expertise in deployment, adoption, and optimization of our Secure Access Service Edge (SASE) products.
The ideal candidate will have 5+ years of industry experience with deep expertise in network security, cloud infrastructure, and related technologies. Advanced knowledge of SASE, SD-WAN, NGFW, and sophisticated routing protocols such as BGP is required. Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs is essential.
Salary: $170,000 - $230,000 per year
Key Responsibilities:
- Provide advanced product-level expertise, leading complex deployments and resolving intricate technical challenges
- Serve as the go-to expert for SASE products, guiding customers through sophisticated integrations and customizations
- Proactively communicate new features and best practices, ensuring customers are leveraging the full capabilities of Palo Alto Networks solutions
Requirements:
- 5+ years of industry hands-on experience with deep expertise in network security, cloud infrastructure, and related technologies.
- Advanced knowledge of SASE, SD-WAN, NGFW, and sophisticated routing protocols such as BGP.
- Proven track record in driving product adoption, leading complex feature implementations, and delivering advanced training programs.
Benefits:
Palo Alto Networks offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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