Senior IT Infrastructure Specialist

1 month ago

Beaverton, Oregon, United States CorSource Full time

CorSource is seeking a highly skilled and experienced Senior IT Infrastructure Specialist to join our team. This is a full-time position that offers a competitive salary of $80,000 - $110,000 per year.

About the Role:

This role involves providing exceptional technical support to internal customers by managing and maintaining our IT infrastructure, including network administration, virtualization, and Windows systems administration. The ideal candidate will have a strong background in FortiGate firewalls, VMware ESX, and Windows Server environments, as well as experience with Active Directory, DNS, DHCP, and Group Policy management.

Key Responsibilities:

  • Network Administration:
    • Manage and configure FortiGate firewalls and network switches.
    • Monitor network performance, identify issues, and implement solutions to ensure optimal network functionality and security.
    • Develop and maintain network documentation, including topology diagrams, configuration settings, and procedures.
  • Virtualization Administration:
    • Administer and maintain the company's virtualization environment using VMware ESX.
    • Perform regular updates, patch management, and system backups for virtual servers.
    • Troubleshoot and resolve issues within the virtual infrastructure to minimize downtime.
  • Windows Systems Administration:
    • Manage Active Directory domain services, including user account management and group policies.
    • Administer application servers, file servers, and other Windows-based systems.
  • AS/400 Administration:
    • Perform light administration duties on the AS/400 system, including user account setup and basic troubleshooting.
    • Work with specialized teams as necessary to resolve more complex AS/400 issues.
  • Storage and Backup Administration:
    • Install, configure and maintain SAN storage devices to act as shared storage for the ESX environment.
    • Develop, implement, and manage data backup strategies to ensure the integrity and availability of critical data.
    • Perform regular backups of all critical systems, including virtual servers, file servers, and databases.
    • Monitor backup processes and perform regular tests to verify the recoverability of backed-up data.
    • Ensure compliance with data retention policies and regulatory requirements for data protection.
  • End-User Support:
    • Provide first-line technical support to end-users, resolving hardware, software, and network issues.
    • Assist users with day-to-day IT needs, including workstation setup, software installation, and peripheral troubleshooting.
    • Document support requests and solutions in the ticketing system.

Requirements:

To be successful in this role, you will need to have:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Minimum of 5 years of experience in IT systems administration, with a focus on network, virtualization, and Windows systems.
  • Strong knowledge of FortiGate firewalls, VMware ESX, and Windows Server environments.
  • Experience with Active Directory, DNS, DHCP, and Group Policy management.
  • Basic knowledge of AS/400 system administration and troubleshooting.
  • Excellent troubleshooting skills and the ability to resolve issues efficiently and effectively.
  • Strong communication skills, with the ability to interface with both technical and non-technical stakeholders.
  • Ability to work independently, manage multiple priorities, and handle high-pressure situations.
  • Relevant certifications such as CCNA, VCP, MCSA/MCSE, or similar are highly desirable.

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