Guest Services Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Guest Services Agent to join our team at the Embassy Suites Lexington Green.
Job Summary:The Guest Services Agent is responsible for providing exceptional guest service, ensuring a seamless and enjoyable stay for our guests. This role requires a strong ability to multitask, problem-solve, and work effectively in a fast-paced environment.
Key Responsibilities:- Guest Service: Greet and welcome guests, respond to inquiries, and provide assistance with room reservations, check-ins, and check-outs.
- Front Desk Operations: Manage the front desk, handle guest requests, and maintain accurate records.
- Communication: Develop and maintain effective communication with guests, colleagues, and management.
- Problem-Solving: Resolve guest complaints and concerns in a professional and courteous manner.
- Teamwork: Collaborate with other departments to ensure seamless service and achieve team goals.
- Education: High School diploma or equivalent required.
- Experience: Previous experience in a hotel or related field preferred.
- Skills: Excellent communication and problem-solving skills, ability to multitask and work effectively in a fast-paced environment.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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Guest Services Representative
2 months ago
Lexington, Kentucky, United States Candlewood Suites Full timeGuest Services Representative Candlewood Suites is in search of a dedicated Guest Services Representative to provide exceptional service to our visitors. Your primary responsibilities will include greeting guests, offering insights about our facilities, and responding to customer inquiries. To thrive in this position, you should have outstanding...
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Part Time Guest Service Representative
3 weeks ago
Lexington, Kentucky, United States Holiday Inn Express & Suites Full timeJob Summary:We are seeking a Part Time Guest Service Representative to join our team at Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Responsibilities:Greet and Welcome Guests: Greet...
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Part Time Guest Service Representative
4 weeks ago
Lexington, Kentucky, United States Holiday Inn Express & Suites Full timeJob Summary:We are seeking a highly skilled and customer-focused Part Time Guest Service Representative to join our team at Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.Responsibilities:Greet customers promptly...
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Part Time Guest Service Representative
6 days ago
Lexington, Kentucky, United States Holiday Inn Express & Suites Full timeJob Summary: We are seeking a Part Time Guest Service Representative to join our team at Holiday Inn Express & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Responsibilities:Greet customers promptly and...
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PM Guest Service Representative
1 month ago
Lexington, Kentucky, United States Relais & Châteaux Full timeRelais & Châteaux Experience Join our esteemed team at the Inn at Hastings Park, a Relais & Châteaux property nestled in the heart of Lexington, Massachusetts. As a Guest Service Agent, you will be the face of our hotel, providing exceptional hospitality and service to our discerning guests. **Key Responsibilities:** * Greet and register guests,...
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Customer Service Representative
3 days ago
Lexington, Kentucky, United States Buffalo Wild Wings Full timeWork in a fast-paced environment as a Customer Service Representative at Buffalo Wild Wings South Broadway. You'll be responsible for managing takeout orders, assisting guests with their payments, and making a great first impression on every guest who walks through the door. This role is perfect for individuals who are passionate about delivering exceptional...
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Overnight Guest Services Coordinator
2 months ago
Lexington, Kentucky, United States Tru by Hilton University Medical Center Full timeNight Auditor REPORTS TO: Front Desk Supervisor FLSA STATUS: Non-Exempt, Hourly SCHEDULE: Overnight shifts POSITION SUMMARY As a vital member of our hotel team, you will ensure a seamless experience for our guests during the night hours. Your responsibilities will include managing guest registrations, assigning rooms, issuing keys, and maintaining accurate...
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Customer Service Representative
6 days ago
Lexington, Kentucky, United States Wise Staffing Group Full timeJob DescriptionJob DescriptionOverviewWe are seeking a skilled Customer Service Representative to provide exceptional service to our guests. This role will involve hosting, serving, and delivering outstanding customer experiences.Key ResponsibilitiesReview guest arrival lists to offer a warm and personalized greeting.Anticipate guest needs and establish a...
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Customer Service Representative
4 weeks ago
Lexington, Kentucky, United States Tempur Sealy Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Tempur Sealy. As a key member of our support team, you will be responsible for providing exceptional customer service to internal employees and external guests, resolving requests and conflicts in a timely and professional manner.Key ResponsibilitiesProvide technical...
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Customer Service Representative
2 weeks ago
Lexington, Kentucky, United States Tempur Sealy Full timeJob SummaryThe Guest Services Representative plays a vital role in ensuring exceptional customer experiences for internal employees and external guests. This position requires strong communication and problem-solving skills to resolve inquiries, conflicts, and requests in a timely and professional manner.Key Responsibilities:Provide technical assistance and...
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Guest Service Ambassador
2 months ago
Lexington, Kentucky, United States Relais & Châteaux Full timeJob Summary:The Guest Service Agent is a key member of our team, responsible for delivering exceptional guest experiences and ensuring the financial profitability of our hotel. As a Guest Service Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key...
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Customer Service Representative
1 month ago
Lexington, Kentucky, United States Planet Fitness - Midwest Management Group Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness - Midwest Management Group.Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and guests. This role...
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Guest Experience Ambassador
2 weeks ago
Lexington, Kentucky, United States Oak View Group Full timeJob SummaryOak View Group is seeking a highly skilled Guest Experience Representative to join our team. As a key member of our Guest Experience Department, you will be responsible for welcoming guests to events, reviewing and validating tickets, and providing exceptional customer service.Key ResponsibilitiesWelcome guests to events and ensure a smooth entry...
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Overnight Guest Services Auditor
2 months ago
Lexington, Kentucky, United States Tru by Hilton University Medical Center Full timeNighttime Front Desk Auditor REPORTS TO: Front Desk Supervisor FLSA STATUS: Non-Exempt, Hourly SCHEDULE: Overnight shifts POSITION SUMMARY The Nighttime Front Desk Auditor is responsible for ensuring a seamless experience for hotel guests during overnight hours. This role involves registering guests, assigning rooms, managing room keys, and maintaining...
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Customer Service Representative
2 weeks ago
Lexington, Kentucky, United States Joella's Hot Chicken Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and safe environment.Responsibilities:Greet customers and...
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Customer Service Representative Part Time
2 weeks ago
Lexington, Kentucky, United States Planet Fitness - Midwest Management Group Full timeJob OverviewThe Member Services Representative will play a vital role in creating a positive member experience at Planet Fitness. This individual will be responsible for providing exceptional customer service to members, prospective members, and guests.Key ResponsibilitiesProvide a superior level of customer service to members, prospective members, and...
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Customer Service Representative
1 week ago
Lexington, Kentucky, United States Chick-fil-A Fayette Mall Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our front counter and kitchen team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Provide friendly and...
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Guest Services Case Worker
1 month ago
Lexington, Kentucky, United States The Salvation Army Eastern Territory Full timeJob Title: Guest Services Case WorkerJob Summary:We are seeking a highly motivated and compassionate Guest Services Case Worker to join our team at The Salvation Army Eastern Territory. As a key member of our social services team, you will provide direct support to families and individuals in need, helping them to overcome barriers to housing and achieve...
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Guest Services Case Manager
2 weeks ago
Lexington, Kentucky, United States The Salvation Army Eastern Territory Full timeJob Title: Guest Services Case WorkerJob Summary:We are seeking a highly motivated and compassionate Guest Services Case Worker to join our team. As a key member of our social services team, you will provide direct support to families and individuals in need, helping them to overcome barriers to housing and achieve stability in their lives.Key...
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Guest Services Case Worker
4 weeks ago
Lexington, Kentucky, United States The Salvation Army Eastern Territory Full timeJob Title: Guest Services Case WorkerJob Summary:We are seeking a highly motivated and compassionate Guest Services Case Worker to join our team at The Salvation Army Eastern Territory. As a key member of our team, you will provide direct service to residents, particularly those from the Department of Corrections, and work closely with families and single...