Guest Services Case Worker
6 days ago
Job Summary:
We are seeking a highly motivated and compassionate Guest Services Case Worker to join our team at The Salvation Army Eastern Territory. As a key member of our team, you will provide direct service to residents, particularly those from the Department of Corrections, and work closely with families and single women in the Hanger Lodge.
Responsibilities:
- Provide direct service to residents, including face-to-face sessions, phone calls, and emails, to establish a housing plan and provide referrals to outside agencies.
- Establish and monitor a case plan for each family or single woman in residence.
- Stay aware of housing opportunities in Lexington and present this information to residents in an appropriate format.
- Refer families and singles to social service agencies and encourage residents to utilize these services.
- Present Life Skills classes as needed.
- Provide limited follow-up services to residents who express a desire for such assistance.
- Responsible for statistics and other reports on casework matters.
- Participate in staff meetings and development.
- Organize paperwork, record information, and meet deadlines imposed by your supervisor.
Qualifications:
- Bachelor's Degree in Social Work or related field required.
- One or more years of social work experience with homeless populations preferred.
- Ability to work in a fast-paced environment.
- Exceptional written and verbal communication skills.
- Proficient in Microsoft Office Applications.
- Must possess a thorough understanding and appreciation for The Salvation Army's mission and work.
- Must be sensitive to the issues of families, children, cultural diversity, and homelessness.
- Must maintain a valid driver's license.
- Must pass an extensive background check.
About The Salvation Army:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
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