Resort Ambassador
4 weeks ago
About Westgate Park City Resort & Spa:
Situated in the heart of the Canyons Village base at Park City Mountain, our resort offers a unique and exciting work environment. With a focus on providing exceptional customer service, we strive to create unforgettable experiences for our guests from around the world.
About the Job:
We are looking for a Customer Experience Specialist to join our team. As a key member of our staff, you will be responsible for ensuring that our guests receive the highest level of service and support during their stay.
Key Responsibilities:
- Deliver exceptional customer service through various channels, including phone, email, and in-person interactions
- Assist with resolving guest complaints and concerns in a professional and timely manner
- Collaborate with other departments to improve overall resort operations and guest satisfaction
What We Offer:
- An estimated annual salary of $48,000 - $65,000, based on experience
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays
- Ongoing training and development opportunities to enhance your skills and knowledge
- A fun and supportive work environment with a team of dedicated professionals
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
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