Resort Ambassador

4 weeks ago


Park City, Utah, United States Westgate Resorts Full time
Be Part of a Dynamic Team in the Mountains

About Westgate Park City Resort & Spa:

Situated in the heart of the Canyons Village base at Park City Mountain, our resort offers a unique and exciting work environment. With a focus on providing exceptional customer service, we strive to create unforgettable experiences for our guests from around the world.

About the Job:

We are looking for a Customer Experience Specialist to join our team. As a key member of our staff, you will be responsible for ensuring that our guests receive the highest level of service and support during their stay.

Key Responsibilities:

  • Deliver exceptional customer service through various channels, including phone, email, and in-person interactions
  • Assist with resolving guest complaints and concerns in a professional and timely manner
  • Collaborate with other departments to improve overall resort operations and guest satisfaction

What We Offer:

  • An estimated annual salary of $48,000 - $65,000, based on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A fun and supportive work environment with a team of dedicated professionals

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team


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