Elite Room Service Ambassador
3 weeks ago
The Elite Room Service Ambassador plays a vital role at Chinook Winds Casino Resort Hotel. As an ambassador of excellent guest service, you will be responsible for providing top-notch experiences to our esteemed guests. This position requires strong communication skills, the ability to multitask, and a passion for delivering exceptional customer care.
Responsibilities:
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- Maintain a clean and welcoming environment in the Elite Room area.\
- Ensure prompt responses to guest requests and inquiries.\
- Coordinate with hosts to offer personalized services and promotions.\
- Assist in implementing events, tournaments, and other activities.\
- Provide accurate information about local attractions, restaurants, and services.\
- Represent the casino as an ambassador, demonstrating professionalism at all times.\
- Maintain confidentiality and adhere to company policies.\
- Perform other duties as assigned.
Requirements:
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- 21 years or older\
- High School Diploma or G.E.D.\
- One year experience in Gaming or Hospitality in a high-volume guest service area.\
- Six months experience in Player's Club or equivalent required.\
- Proficient in Microsoft Office Applications.\
- CRM or Oasis Player Rating System preferred.\
- Valid Oregon Driver's License and Siletz Tribal Gaming License required.\
- Ability to travel occasionally.\
- Excellent physical health, able to stand frequently, walk frequently, sit constantly, handle objects constantly, and lift 10-25 lbs frequently.
Estimated Salary: $45,000 - $65,000 per annum
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