Elite Room Service Ambassador

3 weeks ago


Lincoln City, Oregon, United States Chinook Winds Casino Resort Hotel Full time
Job Title: Elite Room Service Ambassador

The Elite Room Service Ambassador plays a vital role at Chinook Winds Casino Resort Hotel. As an ambassador of excellent guest service, you will be responsible for providing top-notch experiences to our esteemed guests. This position requires strong communication skills, the ability to multitask, and a passion for delivering exceptional customer care.

Responsibilities:
  • \
  • Maintain a clean and welcoming environment in the Elite Room area.\
  • Ensure prompt responses to guest requests and inquiries.\
  • Coordinate with hosts to offer personalized services and promotions.\
  • Assist in implementing events, tournaments, and other activities.\
  • Provide accurate information about local attractions, restaurants, and services.\
  • Represent the casino as an ambassador, demonstrating professionalism at all times.\
  • Maintain confidentiality and adhere to company policies.\
  • Perform other duties as assigned.

Requirements:
  • \
  • 21 years or older\
  • High School Diploma or G.E.D.\
  • One year experience in Gaming or Hospitality in a high-volume guest service area.\
  • Six months experience in Player's Club or equivalent required.\
  • Proficient in Microsoft Office Applications.\
  • CRM or Oasis Player Rating System preferred.\
  • Valid Oregon Driver's License and Siletz Tribal Gaming License required.\
  • Ability to travel occasionally.\
  • Excellent physical health, able to stand frequently, walk frequently, sit constantly, handle objects constantly, and lift 10-25 lbs frequently.

Estimated Salary: $45,000 - $65,000 per annum

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