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Customer Service Representative

2 months ago

Weatherford, Texas, United States Nation's Best Holdings LLC Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service - Cashier/Sales Team Member. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and promoting products to drive sales and customer satisfaction.

Key Responsibilities
  • Customer Service: Engage with customers, greet and thank them, and assist with their needs.
  • Phone Handling: Answer phone calls in a polite and timely manner, addressing customer inquiries and providing assistance.
  • Product Assistance: Assist customers in locating products, offer recommendations, and provide personalized information.
  • Sales Promotion: Upsell and promote items to increase overall sales and enhance the customer experience.
  • Checkout Processing: Process checkouts accurately and efficiently, adhering to proper cash handling procedures.
  • Store Maintenance: Maintain a clean, organized, and safe work environment.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Technical Skills: Proficiency in using computers and operating point-of-sale (POS) systems.
  • Soft Skills: Results-oriented with the ability to serve stores with humility and be a steward of Nation's Best's values.
  • Physical Demands: Physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting, and reaching throughout the work shift.
About Us

Nation's Best Holdings, LLC is a company that values people and relationships first. We are passionate about customer service and continuous improvement. If you are looking to join a company that is focused on growth and has a positive work environment, we encourage you to apply for this role.