Part Time Storage Customer Service Representative
4 weeks ago
U-Haul is seeking a motivated and friendly Storage Customer Service Representative to join our team. As a Storage Customer Service Representative, you will be the face of our exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include inspecting and maintaining equipment, assisting customers with up-to-date technology, and providing on-the-job education.
Key Responsibilities
* Support the site manager with facility operations
* Answer phone inquiries from active and prospective customers
* Show storage units, explain the terms of rental agreements, and prepare rental contracts
* Perform general routine property cleanup and minor repair work
* Ensure that all vacant storage units are clean, dry, secure, and available for new customers
Requirements
* Driver's license and the ability to maintain a clean driving record
* Excellent communication skills
* Available part-time, able to work on weekends and holidays
What We Offer
* Career stability
* Opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance & Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental & Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey's SmartDollar Program
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.
Physical Demands
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
U-Haul is an Equal Opportunity Employer
We are committed to creating a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
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