Automotive Service Coordinator
3 weeks ago
At Northeast Scottsdale Auto Group Inc, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.
Key Responsibilities:
- Provide exceptional customer service and communicate effectively with customers to understand their needs and concerns.
- Work closely with our technicians to diagnose and repair vehicles in a timely and efficient manner.
- Prepare and present repair estimates and orders to customers, ensuring they understand the work required and the associated costs.
- Monitor and maintain accurate records of customer interactions, repair orders, and sales.
- Collaborate with our sales team to promote preventative maintenance and repair services to customers.
- Stay up-to-date with industry developments and best practices to ensure our customers receive the highest level of service.
Requirements:
- Excellent customer service skills and the ability to communicate effectively with customers.
- Technical skills and knowledge of automotive repair and maintenance.
- Experience with cash handling and reconciliation.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- ASE certification in Service: Automobile Service Consultant is preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and customer-focused individual with a passion for automotive repair and service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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