Consumer Insights Specialist

2 weeks ago

Boise, Idaho, United States Beacon Hill Staffing Group Full time


This job was posted by: For more information, please see: As the Consumer Insights Specialist, you will take charge of pivotal retail projects and actively engage in strategic initiatives.

Your responsibilities will include data interpretation, operational oversight, and ongoing enhancement of processes to ensure compliance with regulations while improving customer experiences.

Collaborate with diverse teams to stimulate business growth and maximize operational effectiveness.

Key Responsibilities:

Retail Project Leadership:
Spearhead and contribute to retail projects by performing data analysis, addressing operational challenges, and ensuring account precision. Revise procedural documentation and complete designated assignments.

Operational Assistance:
Offer continuous support to retail teams and partners, guaranteeing prompt and precise updates to customer and account information.

Collaborative Engagement:

Work in close partnership with Line of Business (LOBs), Marketing, Legal, Compliance, and Operational Risk teams to refine regulatory reporting processes and ensure alignment with corporate goals.


Data Analysis & Insights:
Gather and evaluate internal and external data to facilitate the creation of analytics, reports, and business insights. Present outcomes to senior management.

Process Enhancement:
Assess internal workflows to pinpoint areas for improvement, proposing and executing enhancements in collaboration with support teams.

Project Coordination:
Direct and manage the execution of small-scale projects, ensuring timely completion within established parameters.

Research & Resolution:
Conduct thorough investigations using internal and external resources to identify and rectify data discrepancies, ensuring accurate regulatory reporting.

Relationship Development:

Cultivate and sustain strong relationships with Compliance, Legal, Regulatory Reporting, and LOB partners to foster effective communication and collaboration.


Training & Development:
Deliver training to team members on retail systems and procedures, promoting a culture of continuous improvement and learning.

Regulatory Adherence:
Utilize your expertise in retail systems to recommend enhancements that improve business outcomes while ensuring regulatory compliance.

Effective Communication & Conflict Management:
Communicate proficiently at all organizational levels and manage multiple projects concurrently, resolving conflicts and encouraging a collaborative atmosphere.

Qualifications:
Bachelor's Degree in Business or a related field, or equivalent professional experience.
1-3 years of experience in financial services.
Strong analytical, process management, and conceptual skills.
Proven ability to manage projects independently.
Effective verbal and written communication skills.
Demonstrated capability to collaborate and work efficiently with cross-functional teams.
Solid understanding of retail operations, procedures, and technology.
Ability to lead, inspire, and promote teamwork.
Must have prior Hogan experience.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.

This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:


Founded by industry leaders to set a new standard in search, career placement, and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success, and a passion for innovation, creativity, and continuous improvement.


Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines, and industries.

Over time, office locations, specialty practice areas, and service offerings will be added to address ever-changing constituent needs.


Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill Technologies by visiting our website.

We look forward to working with you.

Beacon Hill. Employing the Future

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