Front Desk Associate: Pasadena

3 days ago


Los Angeles, California, United States TIA Inc Full time
Job Title: Front Desk Associate: Pasadena

At TIA Inc, we are seeking a highly skilled and compassionate Front Desk Associate to join our team in Pasadena. As a key member of our front office team, you will be responsible for ensuring a seamless and hospitable patient experience.

Key Responsibilities:
  • Hospitality: Provide exceptional customer service to patients, ensuring a warm and welcoming experience.
  • Member Engagement: Educate patients on TIA Services, including workshops, acupuncture, community events, and retail products.
  • Administrative Duties: Prioritize and multitask in a fast-paced environment, handling administrative tasks such as scanning and uploading patient medical health information, electronic filing of EOBs, and documentation upkeep.
  • Facility Maintenance: Maintain a clean and organized environment, ensuring communal areas are stocked and tidy.
Requirements:
  • Client Service Mentality: Demonstrate a strong understanding of hospitality principles and provide exceptional customer service.
  • Technical Skills: Proficiency in core MS/Google Suite, including vitals documentation, autoclaving, and supply management.
  • Communication Skills: Excellent verbal and written communication, with the ability to maintain composure under stress.
What We Offer:
  • Competitive Compensation: $20 - $23/hour.
  • Opportunities for Growth: Develop your skills and advance your career in a dynamic and supportive environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, please submit your application.


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