Medical Office Coordinator

4 weeks ago


Johnston, Iowa, United States Goconfluent Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Goconfluent. As a key member of our front desk team, you will be responsible for providing exceptional patient service, coordinating appointments, and maintaining accurate records.

Key Responsibilities:

  • Interface with patients and staff to ensure seamless communication and coordination
  • Develop and maintain strong relationships with patients and internal stakeholders
  • Coordinate appointments, scheduling, and data entry with precision and attention to detail
  • Collect and document patient payments, and perform other financial tasks as needed
  • Operate multi-line phone systems, fax, mail, and file medical records with confidentiality and care
  • Prepare bank deposits, post and extract daily charges, and verify patient insurance benefits
  • Communicate effectively with clinic and billing staff, referring providers, and their office staff
  • Participate in educational activities, attend staff meetings, and maintain strict confidentiality

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1-2 years of experience in a medical office setting
  • Excellent communication, organizational, and time management skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong attention to detail and accuracy in data entry and record-keeping
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A generous PTO plan and unique maternity benefits
  • A 401(k) plan with a 4% match and outstanding health, dental, and vision coverage

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