Sales Growth Specialist

2 weeks ago

Monroe, Louisiana, United States Ole' Mexican Foods, Inc Full time
Job Summary

The Independent Operator is a key role at Ole' Mexican Foods, Inc, responsible for driving sales growth and developing strong relationships with customers in assigned routes. This position requires a self-motivated individual with excellent communication and problem-solving skills, able to work independently and represent the company professionally.

Key Responsibilities
  • Establish and maintain collaborative relationships with store managers and key customer decision makers to drive sales growth and improve customer satisfaction.
  • Ensure company drivers understand expectations and communicate goals to align with the organization's objectives.
  • Meet sales expectations while delivering high-quality customer service to various customer accounts.
  • Identify leads, manage prospects, and acquire new business to expand the customer base.
  • Travel to customers and potential customers' facilities to provide information and support to secure and maintain business.
  • Grow business by anticipating customer needs, determining solutions to business problems, and providing exceptional customer service.
  • Establish and maintain call frequency with major retail chain District Managers to support sales and service levels.
  • Build rapport and trust with store key management personnel through frequent visits and communication.
  • Develop and maintain a thorough knowledge of company products and pricing structure.
  • Manage assigned company-generated leads and complete scheduled and in-person prospecting activities to establish first and follow-up appointments with key decision makers.
  • Communicate weekly with Division Sales Manager on sales activities, progress on goals, and status of prospective customers.
  • Visit stores to identify service strengths and opportunities, and ensure weekly customer visits to negotiate ads and gain more space/displays.
  • Attend grand openings and store anniversaries, and review weekly Out-of-Stock (OOS) report to address deficiencies.
  • Use effective Time Management Skills to service stores and establish customer relationships, and establish a plan in case of route changes or issues.
  • Ensure stores are well serviced without credits, follow all procedures, and attend weekly required safety meetings.
  • Ensure all equipment is in good-working condition, truck inventory is in compliance, and company procedures are followed.
Requirements
  • Ability to work in doors and outdoors while visiting customers, and maintain a clean and organized vehicle.
  • Ability to work with different types of customers, including store greeters and back store receivers.
  • Ability to carry 20 to 40 pounds, and maintain a professional demeanor representing the company.
  • Valid drivers license, full coverage auto insurance, and a clean MVR record required.
  • Bilingual Spanish preferred.
Education and Qualifications
  • Bachelors Degree preferred, but not required.
  • 1+ years experience in Retail or field-based sales role.
  • Knowledge of basic computer functions, effective communication and problem-solving skills, and ability to work independently.
  • Ability to communicate timely with Management through phone or email, and experience using personal access to functional tools such as Smart phone or Smart pad and computer.

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