Mid-Level Help Desk Engineer

6 days ago


Westchester, Illinois, United States Middleground Full time
Technical Role

This Technical Support Specialist role involves working closely with the Intake and L1 team to resolve support tickets, providing technical assistance to clients, and contributing to the development of internal systems.

Responsibilities
  • Resolving technical issues and support tickets
  • Providing technical assistance to clients
  • Assisting in the development of internal systems
Requirements

Candidates should have a strong technical background, excellent problem-solving skills, and a willingness to learn and grow with the company.



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