Oncology Operations Supervisor

3 days ago


Green Bay, Wisconsin, United States Green Bay Oncology Full time
Job Summary

The Oncology Operations Supervisor is a key leadership role at Green Bay Oncology, responsible for managing daily operational activities and patient processes within the oncology service lines. This position requires a strong leader who can coach and develop employees to deliver an exceptional patient experience with quality outcomes and a positive work environment.

Key Responsibilities
  • Lead a team of employees in managing daily operational activities and patient processes.
  • Coach and develop employees to deliver an exceptional patient experience.
  • Manage financial resources, including budgeting and expense management.
  • Lead or support change and process improvement initiatives.
  • Supervise the flow of patients within the clinic and monitor productivity.
  • Assist in the development of clinic and departmental goals, standards, and objectives.
  • Ensure an exceptional patient experience is delivered by all team members.
  • Problem solve, critically think, and manage risk.
  • Act as a liaison for the organization across hospital departments and other stakeholders.
Requirements
  • Bachelor's Degree in healthcare management or nursing, or degree in another related field.
  • Minimum two years' experience with leadership responsibilities, including coaching, mentoring, and development of others.
  • Adequate clinical knowledge and skills to plan, evaluate, and supervise the quality of patient care.
  • Strong communication, critical thinking, and problem-solving skills.
  • Ability to maintain control and act appropriately during stressful and emergent situations.
Working Conditions

This job operates in a healthcare setting where contact with patients who may have a contagious illness could occur. The noise level in the work environment is usually moderate. Regularly required to sit, stand, twist, bend, and walk; use hands to finger, handle, and feel; reach with hands and arms. Occasionally climb, balance, stoop, kneel, and/or crouch.



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